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1. Which statement is true about determining total user count for implementation?
A. The user count is irrelevant to the system requirements.
B. The user count is needed by the survey group for the final client satisfaction survey.
C. The number of users is important for determining the scope and scale of the implementation.
D. The number of users is directly related to the size of the authentication database; therefore, it is needed for determining the size of the authentication server.
Answer: C

2. During a meeting with a client, an organizational chart containing all of the customer contact information including the project sponsor, the implementation managers, operations managers, and end-user managers is presented.
Who should be contacted to get a comprehensive list of experts?
A. the stakeholders
B. the customers CEO
C. the financial approver
D. the secretary of the customers CEO
Answer: A