CRM Express for Account Managers

1.Select two key benefits of Microsoft CRM versus other CRM products. (Choose two.)

A.works with Unix-based clients

B.fully integrated with Microsoft Office and Outlook

C.offers a complete Microsoft Back office solution (end-to-end)

D.works with existing I-Mac clients

Correct:B C

2.Select two key benefits of Microsoft CRM. (Choose two.)

A.can be customized to customer's business quickly

B.automatically routes calls over the internet

C.creates pay roll checks

D.works within Microsoft Outlook for easy use

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